Guarantee & Return
Policy
We offer 100% money back, within 14 days
from the receipt of shipment, if you are
dissatisfied for any reason. Special orders
can be made on a non refundable basis.
RETURNS:
If you are not fully satisfied with your
purchase simply return the item(s) in original
condition within 14 days of the date shipped
by Sparkle Gallery to receive a refund or
an exchange. Shipping fees are non-refundable.
Step 1: Email
our customer service department at returns@sparklegallery.com
to obtain a return authorization number (no
exchange or refund will be obtained without
a return authorization number).
Step 2: Package
the return in a sturdy box or padded envelope.
If we do not receive your return package as described above we reserve the
right to refuse your return. Sparkle Gallery cannot be responsible for return
items damaged or lost in the mail. To avoid this, please insure return packages
for the retail value of the jewelry.
Step 3: Mail
the return package (along with Return Authorization
Number) to:
Sparkle Gallery
PO Box 345
Somerville NJ 08876 USA
Step 4: You
will receive an email notification upon the
receipt of the return. The refund / exchange
will be granted within 3 business days. |
